All dress orders ship for a low flat rate of $3.95. Dresses will leave our store within 48 hours of placing orders unless you have paid for Express mail. If you would like to Express mail an order please call us @ 678-828-9305 and we will assist you via phone. Express orders will ship within 24 hours of placing order.

We ship Monday- Saturday; we do not ship Sundays or Federal Holidays.

What is the Average Shipping Time?

Domestic Shipping Services     Approx. Transit Times

US Standard Shipping             3-7 business days

Express (additional charges)     1-2 business days

International Shipping

If you are interested in shipping Internationally please contact us via e-mail Customer-Service@littlegirlsdressshop.com or by phone @ 678-828-9305 and we will happily assist you with this.

*Shipments sent International 1st class do not come with tracking numbers. It is not offered by the United States Postal Service. Transit times will vary. Delays may occur because of your country's customs inspections.

 *Shipping USPS First Class Airmail, on average, takes 10-14 business days for delivery. However, your government Customs may hold your purchase up to an additional eight days *International priority shipments have a United States Postal Service tracking number.  Transit times are approx. 6-10 business days. . Delays may occur because of your country's customs inspections.

 *We are required by law to accurately list the contents and price of your purchases. Your purchases may be subject to duties and or taxes. You, the buyer, are responsible for any duties, taxes and customs changes.

State law requires us to charge Georgia residents only 7.00% sales tax. For international shipments your purchase may be subject to duties / taxes and customs charges.

I Need My Order In A Hurry, What Can I Do?

Janie Lyn's Dress Shop will do everything we can to assist you, however possible for all of your shipping needs. If you would like your package shipped express mail instead of the standard rate please email at Customer-Service@littlegirlsdressshop.com or call us @ 678-828-9305 and we will be happy to assist you.

Can I Send a Dress as a Gift or Directly to Another Recipient?

We would love to assist you and we would be happy to ship to another person or location of your choosing. All of our items are ready for gift giving. Upon request, we can enclose a complimentary gift note to your recipient from you.

What is the Cost of Shipping?

Janie Lyn's Dress Shop charges a low flat rate shipping rate of $3.95.

What is your Return Policy?

It is our goal to keep our customers happy, however if for some reason you are not 100% satisfied with your purchase you may return it and receive a refund for the purchase price of the dress(es). Upon Arrival of your dress please take the time to check it out thoroughly before removing any tags. If there is a problem you (the purchaser) must contact Janie Lyn's within eight (8) days of receipt of your shipment for instructions on how a refund may be possible.  The date of receipt of merchandise will be determined by USPS or UPS tracking number. All sales become final ten (10) days after you receive your order, unless otherwise notified. Dresses that need to be returned to Janie Lyn's Dress Shop will be returned at the buyer's expense and cannot be used, worn, altered, or damaged to be eligible for a refund.  The tags must still be on the dress(es). Refunds are not given on any shipping, handling or insurance charges.  Refunds are only given for the purchase price of the dress. Refunds are at the discretion of Janie Lyn's Dress Shop.

Privacy

On some pages, you can order products, register to receive e-mails or mailed materials. The types of personal information collected on these pages include: name, address, e-mail address, and phone number. The e-mail addresses that we collect are used by us to contact customers and are not shared with other organizations for commercial purposes. We only have access to collect information that you voluntarily give us via email or other direct contact. Janie Lyn's Dress Shop does not sell, trade or rent your personal information to others. We sincerely appreciate our relationship with you. We are happy to give you information about the status of your order, but we will not give out information about your order to a third party.

Is your Site Secure?

We understand that your trust in us is one of our most important assets. We take every precaution necessary to protect your private information. When you enter in your sensitive information via the website, be assured that your information is always protected. All payment activity is done thru Paypal's secure website and that information is encrypted and transmitted to us in a secure HTTPS encrypted format.

Can I pay by credit card?

Yes! We accept Visa, MasterCard, Discover and American Express. Please do not put credit card information in an email message for your own safety. Only use our secure payment processing. If you just don't feel safe paying online you can call in your payment information to 678-828-9305 and we will be happy to help you.

Can I pay by check or Money Order?

Sorry, but no.  We only accept PayPal, Visa, MasterCard, American Express and Discover credit cards.

What about Attempts at Fraudulent Charge backs?

An attempt to reverse or "charge back" a credit card transaction you legitimately owe constitutes fraud. Initiating a chargeback because you have changed your mind constitutes fraud, and immediate legal action may be taken.

All the information that we have is provided for you online including information on availability, sizes, colors, links to size charts, etc. We are available by e-mail 24 hours a day at Customer-Service@littlegirlsdressshop.com or by phone Mon-Sat 9a.m.-5p.m. EST at 678-828-9305. We are closed on Sundays and major holidays.